How to Find My Mac on iPhone

As a small Managed Service Provider (MSP), taking over the technology at an office that has been purchasing MacBook devices from various sources can be a daunting task. One of the biggest challenges you may face is finding and managing these devices, especially when they are no longer connected to your network.

Apple Configurator is one tool that can be used to find and manage MacBooks, but it's not without its limitations. For example, it's more expensive than other options and requires a case-by-case approach for each device. In some cases, partnering with Jamf and Microsoft through their Conditional Access integration may be a better option.

Regardless of the tool you choose, it's essential to implement Apple Business Manager (ABM) and Mobile Device Management (MDM) to prevent devices from becoming unmanageable. Once in ABM, you can use various MDM solutions, including Jamf, Addigy, Mosyle, and Intune, to manage your devices.

If you're an Azure shop, learning how to use Intune may be a good investment, as it's more powerful than Jamf for iOS management. You can also use Apple Configurator to add devices to ABM after the fact, which is likely what you'll do for most devices.

However, one common issue that arises is when employees log in with their personal iCloud account, which can lead to confusion when trying to wipe the device and enter Find My Device credentials. In this scenario, it's essential to sign in to Find My Device with the organization's iCloud account to help mitigate these issues.

Unfortunately, if a device has been locked using an employee's work iCloud account, you may not be able to clear those locks without the device being enrolled in Apple's Device Enrollment Program (DEP). This can be frustrating when dealing with devices that are no longer connected to your network and cannot be reused.

To prevent users from permanently locking their devices as they leave the organization, it's essential to implement strict policies around device management. You may also want to consider using an MDM solution like Hexnode to manage your devices more effectively.

In conclusion, managing MacBooks can be a challenging task, especially when dealing with devices that are no longer connected to your network. By implementing ABM and MDM, you can prevent devices from becoming unmanageable and ensure that they are properly secured before being reused or retired.

How to find my mac on iphone